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11/4/2019 MEDIA ADVISORY: House Oversight Committee to hear update on situation regarding transportation company for elderly, disabled
STATE HOUSE — The House Committee on Oversight is scheduled to meet Wednesday to hear an update on the vendor that provides transportation to the elderly and Medicaid beneficiaries.

The committee will meet Wednesday, Nov. 6, at 5 p.m. in Room 101 on the first floor of the State House.

Since Jan. 1, Missouri-based Medical Transportation Management has been responsible for coordinating transportation services for Medicaid beneficiaries and individuals over the age of 60 for non-emergency medical services. The transition has been a rocky one, with almost 1,300 complaints that the service has either been delayed or that drivers never showed up.

The Oversight Committee met twice in February to review hundreds of complaints lodged against the vendor. During the hearings, it was revealed that the company would pay a $1-million penalty and agree to future monetary sanctions until all problems have been resolved. The committee met again in April and May to continue overseeing the improvements.

Most recently, the R.I. Division of Public Utilities and Carriers has been investigating the company due to a complaint filed by a taxi company alleging that MTM conspired with taxi operators to operate outside of their authorized territories and charge illegal rates.

The House Oversight Committee is chaired by Rep. Patricia Serpa (D-Dist. 27, West Warwick, Coventry, Warwick).


For more information, contact:
Daniel Trafford, Publicist
State House Room 20
Providence, RI 02903
(401)222-1922